All Member Agencies are evaluated by United Way on an annual basis.  Further to this, each Agency undergoes United Way of the Alberta Capital Region's volunteer agency review process every three years. United Way Staff and volunteers work together on Community Investment Committees (CIC) that serve to evaluate each program and conduct an on-site visit. The following criteria are considered:

• Alignment with United Way Priorities - does the program continue to fit with United Way priorities as determined by the changing needs of the region?
• Organizational Stability - is the organization positioned, financially and structurally, to leverage United Way resources effectively and efficiently?
• Program Effectiveness - did  the organization deliver on agreed-upon results and did they demonstrate positive impact in the community?
• Accessibility - is the program or initiative accessible to those it intends to serve and/or have steps been taken to address barriers?
• Resource Management - does the organization review financial statements on a regular basis and did they submit to an audit or review engagement in the past year?
• Need for Funding - does the Agency demonstrate a practical need for United Way dollars and is the proposed budget realistic?
• Agency support for United Way of the Alberta Capital Region - has the organization helped to promote United Way of the Alberta Capital Region and have they adhered to relevant policies and procedures?
• Follow-Up from Previous Report Recommendations - has the Agency addressed outstanding items identified by United Way staff and/or volunteer committees from past reviews?