Support Specialist, Online Campaigns

PERMANENT FULL-TIME

Do you have a customer relations background with an analytical solutions approach to problem solving?   Do you have strong computer skills and enjoy supporting/testing web based applications?   Do you have the ability to multi task and manage large volumes of work?   If so, this could be the position for you!  

As part of the Information Services team, your primary role involves providing telephone, e-mail and in-person help desk support to donors, volunteers and staff. You will also support online campaigns by uploading documents and data, administering security settings, downloading data, reconciling information, and supporting the development of related documentation, report production, and data management activities.

Qualifications include a related post secondary diploma or certificate and three years experience in a help desk support or customer relations position.   Advanced Excel skills are required.  Experience supporting and/or testing web based applications are considered strong assets.

Besides a great job and competitive compensation and benefits, United Way offers a dynamic workplace, rewarding work, the opportunity to work independently and with a terrific team.   We encourage innovation and we are committed to achieving amazing results that make a lasting difference in our community.

This position is available now and will be filled when the right candidate comes forward.  Please submit your resume and cover letter to the e-mail address on the right.